Acceptable Use Policy — AI Generated Content

1. Scope

This policy applies to all AI-generated content produced through Plan2D AI's services, including:

• 3D models generated from 2D floor plan uploads
• Text prompts submitted by users (inputs)
• Rendered outputs and exported 3D scenes
• API outputs for developer integrations

This policy supplements, and should be read together with, our Terms of Service and Privacy Policy.

2. AI Model Disclosure

Plan2D AI uses the following AI model for floor plan recognition and 3D scene generation:

• DeepSeek (deepseek-chat) — Used for wall recognition, door/window detection, and 3D scene generation from floor plan images

We may update or change the underlying AI model to improve service quality. Any such changes will be reflected in this policy.

3. Content Moderation

Plan2D AI employs a multi-layered content moderation system to ensure user safety and compliance:

• Pre-Generation Filtering (Input): All user prompts and floor plan uploads are scanned before processing using Waffo Prompt Sift content safety API.
• Post-Generation Filtering (Output): AI-generated 3D models and rendered outputs are scanned before being presented to the user.
• Human Review: Flagged content is reviewed by our trust and safety team.

3.1 Content Level Classification

4. Prohibited Content — Six Categories

Plan2D AI strictly prohibits generating the following six categories of content. This list is exhaustive and non-negotiable:

5. Additional Prohibited Uses

Beyond the six content categories above, you may not use Plan2D AI to:

• Generate misleading, fraudulent, or defamatory content
• Create malware, phishing content, or cyberattack tools
• Generate content for illegal purposes or activities
• Generate content that could facilitate real-world harm (e.g., instructions for creating weapons)
• Re-sell, redistribute, or sub-license access to the service without prior written approval
• Use AI outputs and falsely present them as human-created professional work (e.g., presenting AI-generated floor plans as professional architectural drawings)
• Use jailbreak prompts or attempts to bypass content safety filters
• Use the service to train, fine-tune, or benchmark competing AI or machine learning models
• Bulk scrape or systematically collect model outputs beyond your authorized personal use

6. Reporting Violations

If you discover content that violates this policy, please report it immediately through one of these channels:

For urgent L1 violations (child safety, terrorism), email safety@pandada.ai with "URGENT" in the subject line. We respond to L1 reports within 2 hours.

All reports are treated confidentially. We do not disclose the identity of reporters to the subject of the report. Frivolous or malicious reports may result in action against the reporter.

7. Response Times

8. Enforcement Actions

When violations are confirmed, Plan2D AI may take one or more of the following actions:

9. Appeals Process

If you believe your content was mistakenly flagged or your account was wrongly suspended, you may appeal:

Appeals are reviewed by an independent moderator who was not involved in the original decision. We aim to respond within 10 business days.

10. Policy Updates

We may update this policy to reflect changes in our service, technology, or legal requirements. Material changes will be communicated via email at least 15 days before taking effect. The "Last updated" date at the top of this page reflects the current version.

11. Contact

For questions about this policy or to report a violation:

• Safety & Compliance: safety@pandada.ai
• General Support: support@pandada.ai
• Appeals: appeal@pandada.ai
• Company: Plan2D AI